Help videos

Learn LoughPoint in short videos.

Each video covers one part of LoughPoint in a few minutes, using the sample data. Videos open on YouTube.

Prefer to read? How LoughPoint works walks through the five steps (Your data, Forecast, Staffing, Schedule and Compare) in a few minutes, with no data needed.

  1. 2 min

    How LoughPoint works

    The five steps from your data to a plan: Your data, Forecast, Staffing, Schedule and Compare.

    Watch How LoughPoint works on YouTube (opens in a new tab)
  2. 5 min

    Step 1 · Your data

    Three ways to start, what data to upload, checking and mapping your data, outliers, and exploring trends and metric relationships.

    Watch Step 1 · Your data on YouTube (opens in a new tab)
  3. 5 min

    Step 2 · Forecast

    Forecast detail, time frame and method, the forecast chart and range table, the interval forecast, keep and compare, adjustments, and methods and accuracy.

    Watch Step 2 · Forecast on YouTube (opens in a new tab)
  4. 3 min

    Step 3 · Staffing

    Your team, current staff, service targets, time and cost, demand against supply, locations and opening hours, and future staffing changes.

    Watch Step 3 · Staffing on YouTube (opens in a new tab)
  5. 6 min

    Step 4 · Schedule

    Generating and editing shifts, the weekly coverage map, projected servicing, Try a fix, the interval table and opening backlog.

    Watch Step 4 · Schedule on YouTube (opens in a new tab)
  6. 3 min

    Step 5 · Compare, Summary and PowerPoint

    What-if scenarios against your plan and their service impact, the Summary, the capacity plan, saving your project and creating a presentation.

    Watch Step 5 · Compare, Summary and PowerPoint on YouTube (opens in a new tab)

Stuck on something? Use Help & feedback or email hello@loughpoint.com.